Here we will walk you through the event registration flow so you can understand what guests will see when they sign up for your event.

You can see the example event (and register for it) here: 

You will share your Luma Event Page with your guests. On the Luma Event Page, they can register for the event.

You can find the link to the Luma Event URL on your Manage Event page.

If you'd like to customize the event link, you can do so on the More tab. But be careful to not change the link after you share it.

This is the page that the guest will see:

On the event page, there is a registration form below the event picture. The fields name and email are required for all guests.

If the guest has filled in their information before, we will remember their information and let them sign in with one click.

You can add customize the registration form in the following ways:

When the guest submits the registration form, we send the guest a registration confirmation email with a calendar invite:

This email is designed so that the calendar invite automatically gets added to their calendar. They do not need to click "Add to Calendar" or download the calendar invite.

For Online Events — We generate a Unique Join Link for every guest

If the calendar invite was for an online event, you would see the link 

 that is a unique join link for that guest.

When a guest clicks on the unique join link, we redirect them to the Zoom or other URL that you have chosen when setting up the event.

The unique join link also helps with a few other things:

We send email reminders before the event. The default email reminders are sent 1 day and 1 hour before an in-person event. 

After the event, we send a feedback collection email. You can customize this email on the Manage Event Page ➡️ Emails tab.

What happens when a guest registers for your event? Let's walk through the flow.

Event Registration Process

Often you have an event that has multiple sessions, like a yoga class that takes place twice a week, or a program that spans a few days. For such scenarios, Luma allows you to create an "Event Series" easily.

An event series is created in the same way as a standalone event. Head to the 

 page, and select "This is a multi-session event." You can then add sessions and create the series.

If you choose to have Luma create the Zoom meetings for you, we will create a meeting for each session. This way, guests won't get access to sessions that they are not registered for. If you enter the Zoom information manually, we will use the same meeting you entered for all sessions.

Guests can choose to register for an event series in two ways: registering for the entire series, or for individual sessions.

If you plan to charge for the series, you can configure the prices on the Registration tab of the Manage Event page. Series Price is the price for the entire series, and Session Price is the price for each individual session. If a guest registers for multiple sessions, we will calculate the total amount automatically.

The Guest List on the Manage Event page shows you who's attending your series. Under the Full Series tab, you can see people who've registered for the entire series. Clicking on each individual session, and you will see people who attend that particular session.

We hope you find the Event Series feature useful! Have questions? Please don't hesitate to reach out.

Host events that are recurring or have multiple sessions.

Event Series

It can be difficult to gauge feedback for an online event. If you are hosting a workout or a cooking class, you are active and off your computer for much of the event. And if the event is large, it's impossible to see everyone's face.

With Luma, we will now collect feedback for you, automatically. After your event ends we will send an email to your event guests asking them what they thought.

When the guest clicks on an emoji, they will be taken to a page where they can leave more feedback.

We collect all of the feedback and update the Analytics tab on your event:

With Luma feedback, you'll be host better events. And you'll have awesome event reviews that you'll be able to share on social media.

By default, the feedback email goes out when your event ends. But you can customize the time and content of the feedback email.

On the Emails tab, you can customize the email content along with when the email is sent.

Send a feedback email after your event to collect feedback on how the event went. Share positive feedback on social media.

Collect Feedback from your Event Guests

With Luma, it is easy to have co-hosts and / or managers for your events. This can be useful for scenarios like:

Go to the manage page for your event, and you can add a new host or manager by clicking on the Add Host button.

If the person you are adding isn't yet on Luma, you can set an avatar and name for them so that they don't need to do so themselves. If they are on Luma, we will use the information they have.

Here you can choose whether the person should be shown on the event page, have access to the manage event page, or both. When you are done, click on Invite Host to add them to your event.

Easily manage events with your friends and team.

Adding Hosts and Managers to Your Event

Events are naturally social. If you're going to an event, you want to bring your friends to the event with you.

Luma encourages guests to invite their friends and makes it easy for the event host to see who is doing a good job inviting friends to join the event.

When you register for an event as a guest, you will get prompted to share a link for other people to join you at the event.

When someone else opens that link, they will see that you are inviting them to join:

And if you register from someone else's join link, we will keep track of that. The event host can see who has invited other people to join on the Insights tab of the event.

We recommend using this feature to see who is promoting your event and thanking them for sharing your event.

Let guests invite their friends to your event and see which guests are sharing the event.

Event Referrals

If you are hosting an in person event, you will be able to check in guests as they arrive in order to verify their registration and to keep attendance.

Guests will receive a QR code in their email that you can scan when they come to the event. You can also search for their name on the guest list to check them in manually.

We also have an iOS app that you can download here: 

Scan guests tickets to check them in for in person events. This helps you manage who joins your event and gives you attendance.

Check In Guests for In Person Events

You can restrict event location to approved guests by clicking on the 

Scroll to the location section, and select 

Visitors to the event page will still see the city and approximate location of the event but they won't see the address or the precise location. For example, if you're hosting an event at your house in New York City, the event page will show that it's in New York but not where your house is.

You can set up your event to only share the location with approved guests.

Hiding Your Event Location

Great content: check. Great setup: check. You are ready to host a great Zoom event. Before you hit Start, check out some tips below to make sure you have configured Zoom itself in the way you want.

By default, Zoom streams video at 480p (Standard Definition) unless you are doing an 1:1 call. Uh oh! Even if you've hooked up a DSLR as your webcam, your audience may still get just a regular, low-res experience.

You can enable Group HD video in Zoom's online settings page (

). This will allow you to stream at 720p (HD) resolution. If you are hosting a large event, you may even enable 1080p (FHD) by contacting Zoom support.

Zoom makes it really easy to record your livestream. However, it may not record the session in the way you want. If you are using Cloud Recording, it's a good idea to head over to the online settings page again (

https://zoom.us/profile/setting?tab=recording

). You may want to check most boxes in the Cloud recording section.

If you are recording locally, you can configure it locally in your Zoom app. One nice feature is to record a separate audio file for each participant. If you are running an event in which multiple people will speak, this option makes it a lot easier to work with the recording later on.

Hope the tips above can help! Know another Zoom trick? We'd love to hear it.

A guide to Zoom's video quality and recording settings.

How to Stream and Record Your Event

Zoom's webinar product allows you to host large events with over 10k participants, depending on your Zoom plan. Zoom webinars also allow you to separate the participants into panelists and audience.

Panelists have the ability to video chat, audio chat, share screen and more while the audience usually just participates via chatting, submitting polls, and asking questions.

Zoom webinars allow you to set up a registration page. Luma 

 that registration page. Guests will register for the event on the Luma webpage.

On the Create page, Luma can automatically create a webinar for you.

If you do not see the ability to choose between Meeting / Webinar, that means either you have not linked your Zoom account or that you have the ability to create webinars. Try attaching your Zoom or logging in with Zoom to fix this issue.

Luma can automatically create Zoom Meetings or Webinars.

Luma with Zoom Webinars

When you host an event, you’ll want to get an understanding of where your guests are coming from. Luma helps you track that information from page visit to registration to actually showing up for the event. 

You can track where your guests are coming from on the Insights tab.

We keep track of guest referrals to make it easy for you to see who invited who to your event. 

When someone registers for an event, we update the URL in their browser to be a special share link for them. (You can see that a link is a special share link because it has a 

On the Insights tab, you can find which guests have referred their friends. You can also see this information by clicking on any guest.

, we will mark guests as checked in. You can filter to see guests that were checked in on the Guests tab.

If you are hosting an online event, we track a couple things:

If you are more curious about how Zoom tracking works, you can 

Understand how people are finding your event and registering.

Event Insights

Luma has a variety of crypto features that you can use to super-power your crypto events.

You can require token gating for Luma events — guests will have to link their wallet and have the appropriate token in their wallet in order to register for the event. 

You can set up token gating on the Manage Event > Registration tab.

Here's what an event with token gating looks like as guests register:

You can collect Ethereum + Solana addresses as guests register. Guests will link their wallet and sign a message to confirm they own their address.

Guests can confirm their Ethereum address with Metamask or Coinbase and their Solana address with Glow or Phantom. 