Here we will walk you through the event registration flow so you can understand what guests will see when they sign up for your event.
You can see the example event (and register for it) here: https://lu.ma/example-coding-class
Guest Views Event Page
You will share your Luma Event Page with your guests. On the Luma Event Page, they can register for the event.
You can find the link to the Luma Event Page on your Manage Event page.
If you'd like to customize the event link, you can do so at the bottom of the "Edit Event" tab. But be careful to not change the link after you share it.
This is the page that the guest will see:
Guest Fills Out Registration Form
On the event page, there is a registration form below the event picture. The fields name and email are required for all guests.
If the guest has filled in their information before, we will remember their information and let them sign in with one click.
You can add customize the registration form in the following ways:
Add additional registration questions on the Manage Event page ➡️ Questions tab
Require payment or accept donations on the Manage Event page ➡️ payment tab
Let the guest choose between multiple sessions / times. You can set up an event as a multi-session series when you create the event.
Guest Registers for the Event
When the guest submits the registration form, we send the guest a registration confirmation email with a calendar invite:
This email is designed so that the calendar invite automatically gets added to their calendar. They do not need to click "Add to Calendar" or download the calendar invite.
We generate a Unique Join Link for every guest
In the calendar invite above, you see the link
lu.ma/join/.... that is a unique join link for that guest.
When a guest clicks on the unique join link, we redirect them to the Zoom or other URL that you have chosen when setting up the event.
The unique join link also helps with a few other things:
If you update the Zoom, we do not need to send out an updated email because we just update the behavior of the join links
If someone shares their unique join link, we can see that on the backend. This makes your event more secure.
We track when someone clicks the join link to join the event. You can see who has clicked their link and joined the event on the Manage Event Page ➡️ Guests Tab.
Email Reminders Before the Event
We send email reminders before the event. The default email reminders are sent 1 hour and 5 minutes before the event.
You can customize the timing and the content of the emails on the Manage Event Page ➡️ Emails tab.
Joining the Event
When the event is coming up, we update the event page with a big "Open in Zoom" button (or a different button if you are using a different service).
This lets your guests quickly join the event from the event page.
Or a guest can click the
lu.ma/join/... link that is in their calendar event.
After the Event — Feedback
After the event, we send a feedback collection email. You can customize this email on the Manage Event Page ➡️ Emails tab.